Information We Collect
Entreflux Group ("Entreflux", "we", "us", or "our") collects information to provide, improve, and protect our consulting services. We collect information you provide directly, information collected automatically when you use our services, and information from third parties with your consent.
Information You Provide
We collect information you voluntarily provide, including your name, email address, company name, phone number, and any content you share with us during consultations or through our platform. This may include project details, business objectives, and communication preferences.
Automatically Collected Information
When you access our services, we automatically collect technical information such as your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URL, and links clicked. We use cookies, pixel tags, and similar technologies to enhance user experience and analyze platform performance.
How We Use Your Information
We use collected information to deliver consulting services, communicate with you about engagements, analyze platform usage, improve our services, comply with legal obligations, and prevent fraud or unauthorized access.
Service Delivery
Your information enables us to provide personalized consulting, send service updates, issue invoices, and respond to your inquiries. We may use your data to develop case studies or testimonials with your explicit consent.
Legal Compliance
We may process your information to comply with applicable laws, regulations, and lawful government requests. We retain records as required by accounting and tax regulations.
Data Security and Protection
We implement industry-standard security measures including encryption, secure data storage, regular security audits, and employee training to protect your information from unauthorized access, alteration, or disclosure.
Limitations
While we maintain reasonable security practices, no transmission method over the internet is completely secure. We cannot guarantee absolute security of your information.
Payment Security
Credit Card Data Protection
We do not store credit card data on our servers. All payment transactions are securely processed by Stripe, a PCI-DSS Level 1 Service Provider. Your payment information is encrypted and handled via industry-standard security protocols.
Accepted Payment Methods
Entreflux accepts the following payment methods: - Visa - Mastercard - American Express - Apple Pay - Google Pay All transactions are subject to our Terms of Service, which govern payment terms, currency, and refund policies.
PCI-DSS Compliance
By utilizing Stripe's payment processing infrastructure, Entreflux maintains compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements, ensuring your payment information meets the highest industry security standards.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with service providers who assist in delivering services under confidentiality agreements, and we may disclose information if required by law or to protect our rights.
Service Providers
We work with third-party vendors for email delivery, analytics, payment processing, and hosting. These vendors are contractually obligated to use your information only to provide services and maintain confidentiality.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information. You may also opt out of marketing communications at any time.
Accessing and Updating Information
To access, update, or request deletion of your personal information, contact us at [email protected]. We will respond to verified requests within 30 days or as required by applicable law.
Marketing Preferences
You can unsubscribe from marketing communications by clicking the unsubscribe link in any email or by contacting us directly. You will continue to receive service-related communications even if you opt out of marketing.
Cookies and Tracking Technologies
We use cookies to remember preferences, understand user behavior, and improve your experience. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Cookie Types
We use session cookies (automatically deleted when you close your browser) and persistent cookies (stored for extended periods). Third-party analytics services may also place cookies on your device.
Privacy Policy Updates
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the date at the top of this policy and, if required, by additional notice.
Effective Date
This Privacy Policy is effective as of the date indicated at the top. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or by mail at: Entreflux Group Legal Department 100 Park Avenue New York, NY 10017 USA Phone: +1 (914) 463-1972 We will respond to privacy inquiries within 30 days of receipt.
Questions?
[email protected]